Consulting Services
Teleconcepts provides 4 core services to reduce the frustration of
lack luster results and to increase the overall profitability of
your telephone selling or marketing program:
1. Consulting
Services
2. Training Programs
3. Coaching Services
4. Scripting and Call Guide Services
1. Consulting
Services
Teleconcepts offers 3 core consulting services.
a. The first service is the “A&R: Audit and Review.” As the name
implies this is where your existing telephone selling program is
thoroughly assessed in order to identify areas of improvement and in
order to create an implementation plan to improve sales and
profitability.
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b. Teleconcepts also offers “Tele-Sales Start Up” consulting for
B to B companies who are seeking to establish a telephone selling
and/or marketing program. The “start up” is a comprehensive plan
customized to your particular needs.
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c. The third core service is “Implementation”. Simply put,
Implementation is where things get done. It’s the active process of
taking recommendations contained the Audit and Review or the Start
Up and ensuring that they get done. Teleconcepts acts as a kick
start to the process. It acts as a guide and conscience to ensure
that you get the results you want.
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2. Training Programs
Teleconcepts provides you with a full range of telephone selling
training programs that can be fully customized to your particular
needs. Our focus in all these training programs is to measurably
improve the selling skills of each and every participant. In fact,
we guarantee it! Whether you have junior tele-sales people or a
staff of seasoned veterans, we have a program that will take their
selling to the next level.
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3. Coaching Services
Teleconcepts provides coaching tele-sales managers, supervisors
and sales reps. The coaching process is conducted over the
telephone and the internet and provides effective one-on-one
assistance. Sometimes the need is more strategic while others it is
more tactical. In any case, Teleconcepts can help.
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4. Scripting and Call Guide Services
Teleconcepts provides a range of
scripting and call guide services.
<Click here
for complete details>
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